Our support team
We understand that the service we provide is only as good as the quality of the staff who deliver it, and the training and support they receive.
All staff recruited by Dignus Healthcare are subject to thorough checks prior to commencing employment, with everyone being stringently interviewed, and providing us with proof of identity.
We ensure that all staff undergo enhanced disclosure checks with the Criminal Records Bureau, and the POVA list to ensure their suitability for the post.
All references are checked to ensure validity.
Our Training Programme
We believe that our training programme is pivotal in ensuring that we deliver the best possible support to each individual.
Our training consists of:
A thorough induction covering:
- the values of our company
- Valuing People standards
- All mandatory health and safety courses.
- Vulnerable adults.
- Equality and Diversity.
Staff then move onto courses that are service-user specific:
- Makaton and Communication skills
- Autism
- Epilepsy
- Strategies for crisis intervention.
Finally, staff may move onto courses for self development:
- NVQ 2, 3, 4,
- RMA
- Any care/support related course will be considered.
Our staff are always monitored to ensure they apply the knowledge from their training courses within their practical day-to-day support and are subject to a process of review and supervision throughout the year in order to maintain the highest standards of service delivery.
